Check it Out! “Renaissance Phoenix Downtown Hotel” Explicit Review

I chose "Renaissance Phoenix Downtown" because my husband had stayed at this hotel before and liked it very much, so I made a reservation myself for my business. This hotel seemed to be the official hotel of the MLB All Star held in Arizona in 2011, and I booked it about 3 months ago because popular hotels are always full of reservations. This time, most of the baseball related guests stayed at this hotel.

What is the appearance of the hotel? Check the entrance and reception

The hotel was a huge and stood out on downtown streets.

The building was grey and white.

Cold water mist came out from the roof because Arizona is hot.

The entrance see at night.

When I came to the entrance by car, three bellmen helped right away.

There was a fancy light.

The lobby was gorgeous and designed very well.


There were two front desk, and four staff were standing.

A touch panel guide.

First floor elevator hall.

Elevator design.

Guest room floor corridor.

There was a large space in front of the guest room elevator.

Guest room floor corridor.

What is the King Bedroom like?

Guest room entrance door.

The room was smaller than I had imagined and it was average in size.

Bed sheets were clean, and it was comfortable to sleep in.

There was a letter on the bed.

There was a bible and a magazine in the drawer under the beside table.

There was a desk in front of the bed.


There were also drawers under the TV. It was fancy.

Desk and chair.

There were plug-ins on the table.

There was a chair by the window.

The window seen from the bebside.

The room seen from the window.

There was a window with a unique shape. The lower part of the window could be opened a little. The curtain was a type that blocks the light completely.

The city reflected on the building across the hotel.

In the lower right corner is a commuter station that runs through the city, and straight ahead is the South Mountain Park.


The sink was located outside the bathroom.

There were towels prepared above the toilet. The wall design was unusual.

The shower head was fixed on the wall. The water pressure was just right.

Above the bathtub, AVEDA shampoo, conditioner and soap were prepared. AVEDA is often prepared in Marriott hotels.


The sink was spacious and I asked for a microwave and put it on the sink, but there was still enough space.

Soap and body lotion was prepared on the sink. I liked the smell of the body lotion and took it back home with me.

Hair dryer.

Closet and safe

There was a closet with enough space in the bathroom. There were also partition cabinets in the closet, so I was able to put in a lot of luggage, which was nice because I was staying for a long time.

The safe was under the TV.

Mini bar and cafe

A coffee maker and two complimentary waters were prepared next to the TV.

Coffee and tea were all in a nice box. There were wrapped paper cups as well. This time, I had club lounge access, so I was able to have coffee there, so I did not have any in the room.

There were glasses as well.

There was a fridge under the TV, but there was nothing inside.

Restaurants and shops in the hotel

There was a restaurant behind of the front desk called “Marston’s cafe” which was open only for breakfast.

There was a large open bar called “Dust Cutter” in front of the reception area. It was always busy. The interior of the bar was very cool.

There was a “Starbucks” on the first floor.

There were rare Phoenix modeled cups.

There was a shop selling gift and snacks. I rarely saw people inside, because it was located in a place that is unnoticeable.

There were many cute gifts, and it was not overly priced.

Club lounge "Elevate"

I was able to use the club lounge “Elevate” because I was a senior Marriott member. It was located past the “Marston’s cafe.”

Inside of the club lounge.

I always ate at the club lounge. The menu was high quality.

There was salad.

Breakfast example.

Facilities in the hotel

On the 5th floor was an outdoor pool accessible with your key. The pool is open from 6 am to 10 pm. During my stay, I did not see any children swimming in the pool. There were no staff around. Food and drinks could be ordered from the restaurant, and there was a phone and a menu on the wall outside the pool.

The pool was lit up at night and it was beautiful.

There is a courtyard on the other side of the pool, and there was a beer pong board. There was also a smoking area with an ashtray stand.

I big chess board.

There was a gym on the 5th floor as well. It was very clean and well maintained.

There was a ball room. You can hold events and meetings here.

A FedEx office in the hotel.

There was an ATM on the first floor.

Environment around the hotel

The area around the hotel is safe because there are only high class hotels around, and it is also an office district, so there were many business people walking round.  There were many tall buildings, which was a little overwhelming. I think it’s best to avoid walking alone at night.

City around the hotel.

Staff and customer base

The staff was kind and gave me a good impression. However, since the hotel could not upgrade my room on the first day because they were sold out, I made a request at the front desk again the next day, but they told me that it was not possible without an apology. I was a little disappointed. Other than that, they made a new key for me when I lost my key, and also sent a repair man for the air conditioner right away.

Most of the guests were staying for business. Due to the large baseball tournament being held, there were many people staying for the game this time. The hotel itself was sold out all day. Most of the people were well-dressed.


There was an airport close enough to see the planes taking off from the room. In fact, many pilots were staying at the hotel as well. It was $10 Uber from the airport to the hotel. I saw some gypsy, but I thought that overall security was not bad. I went to the drugstore CVS to buy alcohol and snacks. It was about 5 minutes on foot. Busses were running frequently, and the station was clean, and I had the impression of downtown Los Angeles was not crowded. Even though I was walking around the city, cold mist was coming out of the entrance of the bar, so I was able to stay cool.

Souvenir section at CVS.

Mist coming out  from many buildings.


Personally, this could be the best hotel in Arizona. I think that it is a high value-added hotel with high rank among the hotels of the Marriott system. I was looking for a hotel that I can go to the gym and the swimming pool. I was expecting an upgrade by using the Marriott member’s class, but the I was not able to this time. I enjoyed the open bar on first floor. Most of the people I saw around the hotel seemed elite, so I enjoyed the calm atmosphere. I would definitely like to stay here again if I have the chance to. The club lounge was especially amazing! This hotel is perfect for business travelers who want to stay at a upper class hotel.

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